How to Use Phone Banking

First Federal 24-Hour Banking is available to our customers by dialing 673-1300.

After dialing 673-1300, you will be asked to select:

1. Account Access *
2. Branch/ATM Locations/Hours
3. Lost or Stolen Checkcard/ATM Card
4. Instructions on using this Service

You may restart a menu, return to the Main Menu or start the phone call over at any time by pressing the * (star) key.

If you are transferring between accounts, both accounts must have the same security code**.

*Account Access

You will be asked to enter your security code.**

1. Deposits & Balance Information
2. Withdrawal History Information
3. Transfer between Checking & Savings Accounts
4. Loan Information
5. To Make Loan Payment
6. Order Statement or Checks
7. Change Security Code
8. Further Options
9. Speak with customer service representative.

**Security Code

When you select a function, you will be asked to enter your four digit security code. Your initial security code will be the last four digits of your social security number. Before you use a function you will be asked to change your security code from your social security number.